Online reservation instructions and reminders

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A real-time search for seat availability and prices is possible on Air China's Korean website, making accessible the same information that is available through the Air China reservations and ticketing desk. Purchases through the website can be made without an ID and password. The prices on the website are only available if payment is made at the time of the reservation. According to Air China’s rebooking terms and policies, tickets purchased on the website can be modified by contacting Air China reservations (TEL: 02-774-6886) or the web support team in our Seoul office (TEL: 02-773-0334). Requests for refunds can be submitted on the website under "website e-tickets refunds".

 

Reservations

Six steps to online ticket purchases:

1. Search rates by origin, destination, departure date
   One way or round trip reservations can be searched by entering the origin, destination and departure date in the main screen of Air China's Korean website. When searching for three or more flight schedules including non-aerial transportation, you may perform searches by selecting “Multiple Routes” under the “Reservations” menu. A web reservation can be made for up to four passengers for flights departing between 12 hours and 6 months from the time of reservation. Reservations for infants or toddlers without adult companions are not possible.
   
   
2. Flight search and selection
   Among the displayed flights, choose the one you want and click the lowest rate to see the price.
   
   
3. Review price and terms
   Please double check the departure date and time of the flight you reserved as well as the conditions of the purchase. Pay special attention to “cancellation fees and charges”, which details the rules for fees and refunds applicable upon changes of flight dates. When you click the "Convert" button, the approximate price will be shown in foreign currencies, including USD. Although all prices displayed on the Korean website are in Korean Won (KRW) for the convenience of Korean customers, an actual transaction is made in USD as an overseas purchase on the global website, with conversion rates and fees applicable at the time of payment by your credit card company; Thus the amount of your web transaction and the amount billed to you by your credit card company may slightly differ.
   
   
4. Entering traveler information
   Entering traveler information comprises three steps: 1) Enter the correct name that matches your passport, 2) Enter other passport information (or traveler information), and 3) when travelling in the US, enter your visa information.
   
   
5. Making purchases
   Pay with MasterCard, Visa, or a JCB card which allows foreign transactions. Proceed with the purchase after correctly entering the name of the cardholder and the billing address, complete with the postal code. BC type cards and debit cards cannot be used to make payments.
   
   
6. Completing reservations and purchases
   When your purchase is complete, you will receive an automatic confirmation e-mail containing your reservation number, flight details, and payment details. An e-ticket will be sent to you in a separate e-mail following the automatic ticketing process. If you have not received your e-ticket within two hours, please phone our web support team, and we will attempt to send it to you again.

☞ Important reminder for reservations: Ticket prices for web reservations are specially priced and available only on the website. They differ from standard pricing (tickets purchased from travel agents or the airline company) in rules and terms of use.  When applicable, changes can be made to your reservation through Air China’s regional branches. However, it is only allowed for the same booking class as your original reservation code. When no seating is available for the booking class, additional charges may be incurred. Tickets to Southeast Asia, Oceania and the Americas have strict terms of purchase and use, and their booking modifications and refund charges are a lot higher than those on tickets for Korea-China flights; therefore we advise you to carefully read and consider the terms of purchase when making your reservations. Before making a purchase, please check visa requirements for your transit and destination countries and that your flight schedule provides ample transfer time (at least two hours when using Beijing Airport) at your transit airport.

☎ Air China’s Korean website reservations and questions:  02-773-0334