Air China International

Additional Privacy Information

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Information We Collect And How We Collect It
In order to facilitate your travel, and manage our business, we collect and maintain personal information about you. Air China collects customer information from many sources to understand and meet your needs. We collect personal information about you from:

You, when you voluntarily provide us with information
Your browser, when you visit our websites and your browser interacts with us
Your transactions with the Air China web site
Other sources, including Air China travel partner web sites (for example, hotel partners, car rental partners and tour company partners), in connection with providing your transportation needs and services

The personal information we collect about you through these various sources may include:

Name, addresses and telephone numbers
Email addresses, fax numbers and pager numbers
PhoenixMiles frequent flyer program account number and flight information
Online forms of payment like credit card number(s), including associated billing address(es) and expiration date(s)
Information necessary to facilitate travel or other services, including travel companion(s) names, emergency contacts, special service needs
Passport number, nationality and country of residence
Transactional and online activity data pertaining to mileage activity with companies participating in the Air China PhoenixMiles program (renamed from Air China Companion Program since March 2007)
Use of products and services such as self-service devices, flight status notification and web check-in
Personal information provided via survey, focus group or other marketing research efforts
Personal information provided to customer-service representatives to research and resolve issues or questions
Corporate-contract, employer and/or other corporate affiliation (i.e. employer name, title, address and contact information)

We share this information within the Air China group companies (which means Air China and its subsidiaries) and with our third party suppliers for the purposes as outlined below only.

Aggregate information
In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on our site. Air China gets this information by using technologies, including cookies and web beacons, to increase the functionality and user-friendliness of our site and to better tailor our site, products, and services to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests and for reporting onsite activity in the aggregate. For further information on cookies and web beacons, and how you may elect to reject them, please refer to the section "Cookies and Web Beacons" below.

Where We Store Your Data
The data that we collect from you may be transferred to, and stored at, a destination outside Republic of Korea ("Korea") which may not have well developed data protection legislation in comparison with Korean law. It may also be processed by staff operating outside Korea who work for any company within the Air China group or for one of our third party suppliers. These staff may be engaged in, among other things, the fulfilment of your booking, the processing of your payment details and the provision of support services. The purposes of the processing of your data are as set out in the first paragraph of "How Your Information Will Be Used". Those processing the data include service providers working with Air China providing internet booking engine services, computer reservation system services, online payment management services, and email services. Air China will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Details of third parties to whom we may transfer your personal information include the following:

Name(s)	Location	Purpose of transfer	Data Holding Period
Amadeus IT Group S.A.	Spain	Provision of internet booking engine services	After travel completion
Global Collect Services B.V. Global Collect B.V.	Holland	Provision of online payment management services	Nine months after travel completion
TravelSky Technology Limited	People's Republic of China	Provision of computer reservation system services	One month after travel completion

This information is transferred to these third parties electronically using the Internet, usually as soon as we receive it from you. The information is held for the period necessary to achieve the purpose of the transfer and otherwise in accordance with applicable privacy laws and Air China's contractual arrangements with those third parties. Please see the section "Data Security" below for more information about how we keep your information secure.

In accordance with the Promotion of Information and Telecommunication Network Utilization and Information Protection Act ("IT Network Act"), a transfer of personal data to a country outside Korea may take place on the condition that the data subject has given his consent to the proposed transfer. In this respect, by providing your data, you agree to the transfer, storing or processing of your personal data as described herein. Please indicate you consent to your data being transferred to a country outside of Korea by ticking the relevant box situated on the form on which we collect your data.

The destinations outside Korea referred to in the preceding paragraphs include the People's Republic of China.